The Finch Farm - Birds For Sale - Bird Supplies - Pet Finches For Sale

Additional Information

Additional Information
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Pet Birds for Sale

Terms and Conditions

Last updated: August, 2016

Please read these 'Terms and Conditions' ("Terms", "Terms of Service") carefully before using the http://www.thefinchfarm.com website (the "Service") operated by The Finch Farm Co., dba The Finch Farm .Com, Inc. ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms and conditions then you do not have permission to access the Service.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Shipping Delays

If you are considering a mix of common birds and ‘Pre-Order’ birds within your order, please submit two separate orders, so that we can ship your common birds right away. ‘Pre-Order’ birds can then be shipped upon arrival. Putting both bird types in your order can cause substantial delays in shipping. We encourage our customers who have interest in ‘Pre-Order’, hard to find birds, to become AvianPRIME members to save both money and time. Only AvianPRIME members are allotted a one week purchasing advantage for these hard to find birds. (Click here to learn more).

All orders are shipped on a first come, first served basis. 

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Live Arrival Guarantee

We take great pride in shipping healthy and active birds to our customers. If a bird has perished upon arrival, you will be provided a Finch Farm Credit that can be used for a future purchase.  On your next live USPS bird order, you may utilize the credit and the shipping cost is solely the responsibility of the customer, unless the order amount warrants FREE SHIPPING.

To honor our guarantee, we require notification, in writing, within 24 hours of receipt, along with a picture of the perished bird sent to customersupport@thefinchfarm.com. 

We highly recommend that anti-biotics be on hand before your birds arrive. If any of the birds are tucking their head, sleeping all day, fluffed up and/or lethargic, anti-biotics as their only water source should be provided immediately. If you have any issues or concerns about your birds, please notify us within 3 hours of receipt of your order.Once birds are in the care of the customer, it is our customer’s responsibility to make sure that the bird(s) have everything they need to thrive in their new environment. Researching your birds before purchasing is always recommended.

Be sure to review our Bird Care Instructions to ensure proper bird care that is essential to our Live Arrival Guarantee. 

WE WILL NOT FOLLOW ANY CLAIM AFTER 24 HOURS.

Cancellation and Refund Policy

Due to the complexity of our supply chain management and inventory systems, live animal orders are unavailable for cancellation or refunds. When your order is placed, your items are automatically added to these systems. Interrupting this structure is quite costly in terms of human resource and overstock, which potentiality results in increased prices. Live animal orders are final and unavailable for cancellation or refunds.

If a live animal order order must be cancelled, a Finch Farm Credit will be provided in the form of a Coupon Code for the amount of the order and any shipping paid. No refunds will be given.

Cancellation and Refund Policy Regarding Non-Live Products

Customers are responsible for paying any shipping costs associated with any returns. Customers can exchange non-live products for a new item or return the product for a full refund or credit. Customers are required to contact us prior to returning any products. It is the Customer's Responsibility to pay any restocking fees associated with any returns of merchandise. All non-live products returned are subject to a 20% restocking fee. Sale items are not eligible for refunds or credit.

Any fees assessed for non-pickup of live animals will the be sole responsibility of the customer. 

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms & Conditions. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms and Conditions, the Promotion rules will apply.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of The Finch Farm Co., dba The Finch Farm .Com, Inc. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of The Finch Farm Co., dba The Finch Farm .Com, Inc..

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by The Finch Farm Co., dba The Finch Farm .Com, Inc..

The Finch Farm Co., dba The Finch Farm .Com, Inc. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that The Finch Farm Co., dba The Finch Farm .Com, Inc. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Washington, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.