The Finch Farm - Birds For Sale - Bird Supplies - Pet Finches For Sale

Additional Information

Additional Information
  • Home

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
  • Call us on 1.877.527.5656
  • Bird Account
  • Gift Certificates - Birds for Sale
Pet Birds for Sale

Our Guarantee

Our Live Arrival Guarantee - The Finch Farm

Live Arrival Guaranteed…

We take great pride in shipping extremely healthy and active birds to our customers. If a bird has perished upon arrival, you will be provided a Finch Farm Credit that can be used for a future purchase.

To honor our guarantee, we require notification, in writing, within 24 hours of receipt, along with a picture of the perished bird sent to customersupport@thefinchfarm.com. 

We highly recommend that anti-biotics be on hand before your birds arrive. If any of the birds are tucking their head, sleeping all day, fluffed up and/or lethargic, anti-biotics as their only water source should be provided immediately.

If you have any issues or concerns about your birds, please notify us within 3 hours of receipt of your order.

Once birds are in the care of the customer, it is our customer’s responsibility to make sure that the bird(s) have everything they need to thrive in their new environment. Researching your birds before purchasing is always recommended.

Be sure to review our Bird Care Instructions to ensure proper bird care that is essential to our Live Arrival Guarantee. 

WE WILL NOT FOLLOW ANY CLAIM AFTER 24 HOURS.

Thank you,

The Finch Farm Team

-----------------------------------------------------------------------------------------------------------------------------------

Our company goal is to provide excellent birds, products and customer service to help enhance your avian experience. Live animals are often challenging to source. Finding the best avian pet is our focus that includes our internal farming efforts, as well as our external partner network.  

As such, our team would be grateful that once you have placed your live bird order, you please work with us until your order is received. Please review our cancellation policy in the Terms of Service.

You can count on us for the very best in selection and service. We appreciate being a part of your avian experience as well as assisting you to breed these wonderful creatures. Let’s work together to meet their needs as well as yours and the company who serves you. 

We sincerely appreciate your patronage and incredible support!

---------------------------------------------------------------------------------------------------------------------------------------

Customers have 3 Days to return any unused, non-live product.  Product(s) must be returned in original packaging and br undamaged. Your order number must accommodate the returned item. The Finch Farm will not provide any refunds unless the above conditions are met. 

Live Animals are not returnable. 

Customers are responsible for paying any shipping costs associated with any returns. Sale items are not eligible for refunds or credit. 

Customers can exchange non-live products for a new item or return the product for a full refund or credit. 

Customers are required to contact us prior to returning any products. 

We may be reached by phone 1.877.527.5656 or email at customersupport@thefinchfarm.com.